UX Research
UX Research
Industry Case Studies
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VR Forklift Simulator Relaunch
A training simulator that teaches operators how to drive various forklift trucks in virtual reality while using real truck control handles. Trainers can hook up the system to a real forklift truck (patented) and start training in less than 5 minutes. See how I redesigned the system architecture for this product’s 2022 relaunch.
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VR Simulator Sickness Research
A collection of several UX research studies aimed at determining key metrics for measuring the likelihood, cause, and potential remedies for simulator sickness in a VR forklift training simulator. Mixed methods approach included use of ethnographies, A/B testing, experimental design, and physiological metrics determination.
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Field Install Failures Survey
A large-scale survey project aiming to identify and address the common issues with technical products experienced by a nationwide dealership network through a combination of interviews and survey methods. This effort directly influenced corporate hiring recommendations and internal UX processes as part of a hand-off to sales.